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Delhi Customs Zone, a field formation under the Central Board of Indirect Taxes and Customs, is committed to unrelenting support and facilitation to all stakeholders in line with Government’s agenda to promote ease of doing business. We strive to realize the revenue in fair and transparent manner in accordance with the applicable tariff and trade policies. As part of our action plan, we endeavour to help members of trade to enhance their cost competitiveness, encourage voluntary compliance and build mutual trust on one hand and take measures to combat duty evasion, commercial frauds and smuggling activities on the other hand.
The primary functions pertaining to collection of customs duties, prevention of smuggling & tax frauds and enforcement of border control measures are being implemented in the zone as part of Government’s overall policy directions of enhanced trade facilitation through use of modern risk based management systems and non-intrusive examination techniques. Deferred Duty payment, 24*7 clearance, reduction of dwell time of cargo by measures such as Single Window Interface for Facilitating Trade (SWIFT), simplifying export procedures, Authorised Economic Operators (AEO) scheme, Advance filing of bills of entry, reduced documentation and online filing of documents through e-Sanchit and other modern business practices serve as a means to facilitate expeditious clearance of import and export goods. Similarly, for facilitating and regulating Customs clearance of passengers and baggage at the Arrival and Departure terminals of IGI Airport, Delhi, we are increasingly using risk based passenger profiling complemented with use of social media platforms for creating awareness about eligibility and entitlements of international passengers.
We seek to conform to high standards of service delivery by nurturing professionalism and promoting greater sense of responsibility in daily work environment. It is our constant effort to carry out the assigned tasks with integrity, transparency and objectivity in a free and fair manner. As a part of overall responsibility towards nation building by safeguarding the physical and economic frontiers of our country, our committed and dedicated team of officers is ever-willing to find solutions to issues confronting the trade while performing statutory roles of tax collection and enforcement of other allied laws.
Any suggestions for further improving our working eco-systems are always welcome. You may also bring to our notice any difficulty or grievances though e-mail or by visiting any of our offices.
|Foreign Post Office (FPO)||Shri Sameer K. Jha , ADC
Shri Ravinder Singh, AC
011- 252655128 FAX:23235915
|Courier Terminal (NCT)||
Shri. Vijay Singh, AC
Shri. Ram Das, AC
|IGI Airport||Shri. Shaukat Ali Nurvi, ADC||011-25654901/25652090|
|General||Mr. Dinesh Kumar Jangid, JC||011-25655384|
|Air Cargo Import||Mr. Sanjay Sharma, JC||011- 25652380|
|Air Cargo Export||Ms. Ruchi Bisht, JC||011-25654772|
|Tughlakabad Import||Shri Shekhar Kumar, JC||011-26368849|
|Tughlakabad Export||Prashant D. Rokade, JC||011- 26368850|
|Patparganj||Sanjay Kumar Roy, ADC||011-21211120|
Instances have come to the notice that number of persons are getting telephonic calls as well as e-mail and letters by post asking them to deposit money in individual bank accounts making claim that Customs Officer have stopped clearance/ release of gift parcels/ rewards unless a certain amount is deposited towards customs duties, penalties etc. and a bank account number is also given where the money is to be deposited.
Another common modus operandi is to send an e-mail stating that the recipient has won a prize or a parcel has been sent and money is to be deposited. All such calls/ mail are fake with the sole intention of cheating the public.
The General Public is hereby notified & forewarned not to respond to such fake calls/ mail as Customs Officer do not make telephonic calls or send such mail to deposit amounts in individual bank accounts. Customs Department is not responsible in any way for any such fraudulent incidents and complaints, if any, in this regard may be made to the Police.